snapshot on 2013
Next year, we're going to go back and tweak
some things, look at our stores in terms of where they
are in the market and how they should be performing.
– Bob Bedard, Converse
So our emphasis is going to be on
how we scale, because in our industry
there are a lot of people gone. The industry
has shrunk quite a bit. A lot of people were
unable to weather that storm. There's a lot
less of us today. It sounds like everybody is
looking to do a lot of different things. There
are a lot of remodels going on.
The uncertainty and volatility looks
to be coming down, which for us, is an
indication that 2013 is going to start to
rocking and rolling. It will be a matter of how
we scale, how we train, how we do all those
things, and how we can handle the surge
and the work. It looks pretty good.
Bill Matias, Tourneau: We are continuing
to identify with our customers. What type
is out there? What are their demands?
Our renovations are going to embrace
the change that's coming our way. It is all
about the latest technology. It's about our
customers being educated and informed by
the internet before they shop our product.
We need to be ready. In our design, we
want our staff to stay connected with the
latest technology. For example, we are
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CommerCial ConstruCtion & renovation — january : february 2013