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Issue link: https://ccr-mag.epubxp.com/i/190248
Looking up Dietz: It's tough. Finding as-built companies that can do large spaces in a timely fashion is tough. We're one of many as-built companies, and everyone has different turn around times. We pride ourselves on being able to deliver within 48 hours. I'm sure a lot of companies will start developing technology to support that turnaround as well. I think you'll see more malls and different retailers utilizing that survey. Sukey: We have attempted to hire a professional surveyor in addition to our architects' normal service. But we find they still run into the same problem. You kind of rely on the engineer of the mall to answer some questions, but so far it hasn't been very efficient. Dietz: Our technology is to have the surveyor go directly to CAD, which tends to make a difference. "We're trying to keep construction focused on projects that haven't started, yet we have all these projects to fnish. … I try to keep everybody working together so that we can keep the ball rolling." – Cindy Young, ULTA Jennifer Ferris, Federated Service Solutions: One of my biggest challenges has been growing our customer base, which has actually grown really signifcantly over the last two years. I've changed my focus to going out and meeting people. It's hard to differentiate yourself when there are so many smaller companies. We're not IBM. If we compete against IBM at a table we just blow them out of the water. We specialize; it's all we do. When we do get in the door, it's great. The challenge is crossing that line and making that communication – making people understand how we can help them. We can give them the software they need to see all of their photos on a site. We don't have cabling problems. Every store is different. You don't know what to do when you have a problem or an upgrade. Tomorrow we could be installing holographic greeters. It is a very crazy, neat 54 CommerCial ConstruCtion & renovation — September : OctOber 2013