Commercial Construction & Renovation

SEP-OCT 2012

Commercial Construction & Renovation helps our subscribers design, build and maintain better commercial facilities by delivering content to meet the information needs of today's high-level executives.

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INDUSTRY EVENTS Open Forum We've had a pretty good season so far. While we have been affected by the economy with store openings and things like that, we're very excited. — Dina DiNunzio, Identicom Sign Solutions working to solve the problem together. My boss always says that I will do whatever it is you ask me to do. That's the way I was raised. But I love my job. I love solving problems. I always say that if I don't have the answer for you, I will find it. Stuart-Lilley: You need to know your audience, too. Whenever I get to a job site, I assess whom I'm working with and how I need to communicate with them. You have to stand your ground and keep your composure. Barrett: One time, a male manager came up to me and said, "I just made somebody cry." "Okay," I responded. "Well, what do you mean?" I said. "Everybody cries in front of me." Education is abso - lutely a critical component of suc- cess. As a woman, I always felt that I needed to know a little bit more than the other guy. — Vickie Berry, AT&T; At the time, I had all women reporting to me. I think they felt they could. Yet he was shocked. He told me she was the first woman he had ever managed. "I just didn't understand; I don't understand why people get emotional," he said. I tell the people I mentor today to keep their emotions in check, espe- cially with contractors. Try to deal with the facts and the basics. Letting your emotions go on the worksite paints an unusual and uncomfortable image. King: You still have to maintain. It's not okay for us to break down and start spitting out cuss words. That shouldn't happen. Manning: It's about composure. King: Exactly. It's also about being able to stand side-by-side with that We're finally getting out of the recession and people are getting busy. They're start- ing to spend money. Projects are coming in left and right. — Milissa Garrity, Chain Store Maintenance 62 Commercial Construction & Renovation September/October 2012

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