Commercial Construction & Renovation

JAN-FEB 2013

Commercial Construction & Renovation helps our subscribers design, build and maintain better commercial facilities by delivering content to meet the information needs of today's high-level executives.

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the BIg PlAn We're pretty optimistic about our business plan. But I'm pretty cautious and reflective about the timing and everything with respect to it. a mobile solution in the store. Customers like to work the store with their iPad and transact with what they see. They may see something they like and order it from the warehouse. The item [size, color, etc.] might not be in the store. That strategy will be important to us in 2013. It's what I mean by being able to be a multi-channel retailer. It's about the customer experience. What makes the Casual Male Retail Group successful? Our greatest resource is our people. That's what everybody says because it is true. Our talent pool enables us to do everything we do. So, as a leader, I am continuously looking to add to our talent base here in the company. I work very hard to make sure that vision is clear; that their roles are understood; that they understand where they fit; that our strategy makes sense to them. As a leader, you can't tie everybody to your wrist and watch what they are doing. You have to empower people. People like to have fulfilling roles. They like to be part of the success. They want to feel meaningful. How do you do that? You give direction and vision, and you hope that it all settles in. What should people expect from the brand moving forward? They should expect us to continue to roll out this strategy and enter markets that we haven't been in. They should expect to see a DXL store coming to their market soon. It will be in the same class and vintage as what we have been doing – 8,00 square feet, a wonderful environment for men to do their wardrobe shopping, a customized experience that they haven't had before – one that will help meet their lifestyle activities in a fashionable way.

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